Customer Testimonials

The newest Flooring Retail Group in New Zealand is Flooring Xtra - which is a group of privately owned flooring retailers established in July of 2008.  In October 2009 Floorscape Limited was awarded 'Hard Flooring Supplier of the Year' recognising our commitment to their group, service and quality product.

For the second year running Flooring Brands Limited (Carpet Court and the Floor Store) voted Floorscape "Hard Flooring Supplier of the Year 2008" - this award was presented to Floorscape October 2008 in recognition of Hard Flooring and Installation
 
In 2007 Floorscape received an award from Carpet Court for "Supplier of the Year 2007" - this award was presented to Floorscape in recognition of Hard Flooring and Installation.

In November 2010 Flooring Brands (Carpet Court and The Floor Store) awarded Floorscape "Supplier of the year – Overall"

I just wanted to pass on my appreciation of your people at Floorscape.  Tai and his team were very polite, professional and efficient.  Verena was an absolute delight to deal with.  Tai, his team and Verena are incredible abbassadors for your company.  I must say - what a pleasure it is to work with a company that understands the true meaning of ' Customer Service'.  I will be recommending your company to anyone that needs the same requirements that I did without hesitation. Thanks again.

Paula Fawcett - Auckland

Thanks for the great job organised and completed by Floorscape.  Even though this became a bigger job than I had anticipated, (for no other reason that the state of our concrete slab). It was handled professionally and on time. We had some great comments about our floor already!  I will certainly recommend Floorscape to anyone I know looking to put down a laminate or wood floor.

K. Martin - Takapuna

Just a note to say thank you to you and everyone at Floorscape who was involved with our installation of QuickStep laminate.  From our first visit to the showroom through to final installation, everyone we dealt with along the way was very helpful and knowledgeable. We were very impressed with your installation Manager Cambell, who was most professional and willing to help. The quality of the installation and the product is superb and the end result looks even better than we could have imagined.  Thanks again.

K. Wright - Bucklands Beach

The floor at Omaha looks fabulous - really happy with it - Cambell and the boys did a great job and we just love it - have already had heaps of comments on the flooring - it goes so well with the decor etc. Thank you and your team for getting this done for us before Christmas - I know it was a rush for you but it's much appreciated. Thanks to Cambell and Verena and everyone else that helped it happen. Great work!

Helen - Omaha

Thank you for organizing to have our flooring installed so quickly.  Having dealt with lots of different tradesmen during the last few months while our house was being built, it was refreshing that the flooring went down with no hold ups, delays or dramas, and it looks brilliant.

A Jasmat - Red Beach

The laminate looks brilliant Martyn, very nice product and great installers

Jared Schofield

We would like to thank Floorscape for the great job.  The house looks great and we are very, very happy to get rid of the carpets in the house.  The choice of QuickStep was the right decision, we were afraid that the pets will scratch the floor, but no, it still looks new.  Again, thanks for the professional job.

R.De Smet - Gulf Harbour

We would like to let you know how happy we are with our QuickStep Dark Varnished Cherry floor.  We think it is a fantastic product.  We have had it laid in our family room for a couple of years now and have recently had our office floor laid.  We intend to carry the product through to other parts of our house as alterations are completed. We would also like to comment that the floor layers did an excellent job.  We were out of town when the recent floor went down and it was a pleasure to come home to find a job well done. Many thanks to the team at Floorscape

Brian and Annette Blackman

Floorscape did a fantastic job of laying my new floor.  We made several changes to the area we wanted to have the flooring installed and our floor required floor preparation.  The Floorscape team worked very hard to make sure we were getting what we wanted and their communication was excellent and the end result exceeded our expectations.  Thank you Floorscape!

Craig Ross

I want to take this opportunity to thank the Floorscape team for their outstanding product, installation and post sale customer service!  The timber floor was laid to perfection.  The installation team clearly takes pride in the final product and noticed that that they are always willing to assist with small fixes and adjustments after initial installation.  I will recommend Floorscape to anyone.

PC - Orewa

I would like to take this opportunity to thank you and your team so much for your wonderful service and the stunning Natural Cherry laminate flooring that you installed in our home 2 years ago. We are absolutely delighted with it and have had a tremendous number of complimentary remarks about it. It is looking as good today as the day you installed it and has proven to be extremely hard-wearing with no visible scratching or discolouration. It is also so easy to clean. We love it! Thank you again.

Your after sales service has also been truly marvellous, backing up your guarantee of the product. It has been a pleasure doing business with you and we always highly recommend your service and products to friends.

I would just like to acknowledge Jason who put down our flooring over the last few weeks.Jason was great (and did a great job), it was a pleasure having him in our home even while he was under pressure with other jobs. What a lovely man and a great tradesman into the bargin.

Pam Grant

We were impressed by both the product and price in comparison to more expensive options currently on the market. The level of service received from both yourselves in the office, and the installers who laid the floor was outstanding. It has been a first class experience all round, and we would have no hesitation in recommending your company and the wood overlay product to anybody who was considering installing a floor.

Janice Glinkowski